Updated: Oct 1, 2021
by Lynn Hinderaker, Organizational Strategist, Growth Dynamix Consulting
What if Amazon approached your company and offered to pay you $847 million dollars 24 months down the road to buy your firm...but with one proviso: you had to agree to create a dynamic workplace where everyone has a voice and bureaucracy doesn’t stifle innovation....?
A place where 'having fun' is a core value that is written into the company code.
If you own a company and are struggling during this pandemic wind-down period to attract high skill workers or get employees back into the office, you will want to pay close attention to this essay.
At Zappo's (now owned by Amazon, purchased for $1.2 billion), this means traditional corporate hierarchy is gone. Managers no longer exist. The company’s 1,500 employees define their own jobs. Anyone can set the agenda for a meeting. To prevent anarchy, processes are strictly enforced. For instance, in order to run a meeting, trained facilitators, ask attendees to “get here, get present, get now,” and encouraged everyone in the room to briefly check in.
This organizational system is called 'holocracy' and most observers either love it or hate it. Some people celebrate these “bossless,” “flat” environments for fostering flexibility and engagement or denounce them as naive social experiments that ignore how things really get done.
Why does 'self management' even need to exist? Because heavily matrixed reporting structures that surround and link employee teams often hem them in and thwart their effectiveness - especially their ability to think up new ways to serve the client or get from A to Z.
RELIABILITY AND ADAPTABILITY